Services and the wait

Services belong to the account and are assigned to locations. Each service has a name, a duration in minutes, a colour, and a sort order. The name, the minutes, and the colour can be edited. On the desk, services can be reordered by dragging.

The colour shows on the queue, next to the service name, so staff can tell a cut from a colour service at a glance.

Desk queue with a peach dot beside Fade, a blue dot beside Cut, a green dot beside Beard, and a purple dot beside Colour. — Fade, cut, beard, and colour stay distinct on the queue.

When a guest joins, they pick a service if the shop has them. The location can make that choice required or optional. The same rule applies to a walk-in added at the desk.

The wait uses those durations and the staff who are clocked in on a chair. The guest page and the board both count the remaining time down. Over an hour, the wait is shown in hours and minutes.

The estimate is a floor estimate, not a booking. It moves as people are taken, finished, or clocked out.