Privacy statement

We collect what a shop needs to run a walk-in queue and a staff clock. We do not sell personal information.

This statement covers the marketing site at floar.app and the Floar product the shop uses. It is the privacy policy for both.

This website

These pages are static. There is no account, no contact form, and no advertising cookie here. Choosing Contact opens your own email program to .

Whoever hosts floar.app may keep ordinary connection logs, such as an IP address and the page requested, to operate the site. We do not add a tracker of our own on these pages.

The product

When a shop uses Floar, we store:

• The business. Account name, the owner’s email, and each location’s name, address, phone, website, timezone, country, logo address, and colours.
• Staff. Name, email, the locations they work, their security group, whether they opted into product news, and a hash of their PIN. We store the hash, not the PIN itself.
• Guests in the queue. The name they give, the service, the party size, status, and times. If the shop asks for a mobile number, we store it in international form.
• The clock. Staff name, the punch (in, out, break), the time, and the location.

The lobby board shows a shortened name: first name and last initial. Anyone with the shop’s board or check-in link can open that page. The shop chooses who receives the link.

The desk keeps a session in the browser so staff stay signed in on that device. The language, and the light or dark choice for the desk, check-in, and board, stay in that browser too. They are not sent to Floar.

Staff product-news opt-in starts on. The shop can turn it off for a person.

Who can see shop data

The shop’s owner and its staff use it to run the floor. We use it to provide Floar and to answer a support email about that shop. We do not publish a directory of guests.

How long we keep it

We keep account, queue, and clock records while the shop’s account is open, so the floor still makes sense the next day. To close an account and delete its records, email from the owner address on the account. There is no delete button in the product yet.

Contact

Privacy requests go to the same inbox as support: .

Last updated 26 September 2026.